The Airports Authority of India, Biju Patnaik International Airport, Bhubaneswar has introduced the Self Check-in Kiosk at the new Domestic Terminal (T1) on 7th January, 2015. Mr. Sharad Kumar, Airport Director, AAI, inaugurated the Kiosk today, which is supported by IT partner SITA.
The AAI and SITA have developed this facility to reduce check-in time at counters and avoid undue inconvenience to passengers travelling only with hand-baggage. To get the boarding pass, a passenger would need to feed in their PNR number in the system and select a seat of their choice from the seating chart. This facility provides the passenger to select his choice of seat and save time in queuing up at the Check-in Counter.
The Kiosk is designed to meet IATA’s Common Use Self-Service (CUSS) specifications. Besides improving the passenger speed, this system also makes efficient use of the limited space and infrastructure at the Airport. Initially, One Kiosk has been introduced which caters to Indigo Airlines but in future the number of Kiosks may increase so as to accommodate and cater to the needs of all the passengers.
Passengers were seen appreciating this effort and staff members of Indigo Airlines were instructed to help the passengers get accustomed to this new system. Biju Patnaik International Airport, Bhubaneswar has always been ahead in technological up-gradation by providing modern and user-friendly facilities for passenger delight.